Frequently Asked Questions

 

EVERYTHING YOU NEED TO KNOW BEFORE YOUR FIRST CLASS

 

 

FAQ

  CLASS PREP  

It is best to arrive at least 10 minutes before class to get settled, change, and set your yoga mat and towel down in the hot room. 

We cannot guarantee that the doors will be open more than 30 minutes before the start of class or 30 minutes after the end of class. If you do arrive early, please wait until the doors are open. 

We do not allow late entries into the room, if you are going to be less than 5 minutes late we can put a mat down in the room ($2.00 mat rental fee). Please know that this is in place to be respectful to those who are on time and not to disrupt the class after it has begun. 

At Midtown Yoga, we do have a 12 hour cancellation policy.  If you think you won't make it to class the night before, or the day of, we suggest that you cancel the class and if circumstances change you can reregister again and attend class. 

This is a courtesy to allow any members on the wait list to attend class. If you cancel class last minute, there will be a $10.00 late cancellation charge.

We of course understand emergencies, if that is the case please let us know via text, or email. 

If you do not cancel class and simply do not show up, your account will be billed a $20 NO SHOW fee within 24 hours.

You can cancel the class if it's more than 12 hours before the session on your Midtown Yoga app by clicking on the class and seeing a cancellation button. Alternatively you can contact the studio. 

Staying comfortable is the ultimate goal during any one of our classes.  Most individuals prefer to wear leggings and a yoga bra (female) and shorts with no shirt (males). Ideally the clothing is breathable, and sweat wicking. The room does reach hot temperatures and you will perspire during class.  For the Bikram Yoga class, it is best to refrain from wearing loose clothing as this may interfere with your postures.

We provide lockers that are equipped with locks and keys to safely store your items.

FAQ

  classes  

Classes at Midtown Yoga are fun! We believe in a warm and friendly environment. The studio is hot 40C for Bikram Yoga, 35C for Inferno Hot Pilates and Power Flow, and around room temperature for our YIN sessions. 

At Midtown Yoga we believe that all individuals at all levels should come and take class!  This is YOUR practice and you work at the level you are currently at.

We do require individuals to be at least 18 years of age, or have parental/guardian consent prior to taking class. You are required to sign a waiver before your first class.

FAQ

  amenities  

Midtown Yoga is equipped with multiple showers in both the men's and women's locker rooms. We kindly request that you limit your shower time to 3 minutes or less to ensure all members have the opportunity to shower.

In studio we offer a variety of items to purchase from yoga pants, to yoga bras and shorts. We also offer yoga mats, towels, blocks, yoga wheels, straps, supplements and more! 

During intense exercise in the hot room we do encourage everyone to stay hydrated. We sell a variety of electrolytes and protein supplements. We also offer a variety of beverages for purchase.

You are required to bring your own yoga mat, towel and water for your class. Any class that does need equipment (weights, blocks, bands, straps) will be provided to you.

We do have yoga mats, and towels for rent at a charge of $2.00 each. 

FAQ

  PAYMENTS, BILLING & CANCELLATION POLICIES  

At Midtown we make it convenient to purchase memberships, products and other amenities by keeping your credit card linked to your account, which can be updated through your profile. If for some reason you need to change or update your card on file, you can do so through your account online or contact the studio and someone at the front desk can help you make those changes.

We request that you send us an email outlining your request for cancellation to info@midtown.yoga with 2 weeks notice. We often suggest that members put their account on hold for a fee of $25 in order to retain their rate, for up to 90 days.

We are always here to help! If you have any questions or concerns, please reach out to the studio via phone, text, or email: info@midtown.yoga

We offer a 1 time complimentary class card extension up to 3 months. If you require longer to use your passes, we offer a 1 time class card extension for $50. Alternatively, you can purchase another class card and we will add your remaining sessions to it. 

STILL HAVE QUESTIONS?

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