How to get along: Best practices in 2024
Mar 11, 2024
by Rebecca Rose
We are thankful to you for being part of our community, please review our policies/procedures:
NO LATE ENTRIES:
Please arrive 5-10 minutes before class begins, as doors may lock when class starts. This is because sometimes only the teacher will be at the studio and they need to lock the doors when they start the class. It is important to make this a habit as we want you to be able to participate in your class when you have signed up. If you know you will be a few minutes late, call us and we can try to have a system for you to arrive after class begins. In addition we will put a mat down for you ($2.00 charge) so that the class is not disrupted upon your entry.
RENTALS:
Please bring your own mat/towel/Water, however if you do forget them, we have them for rental or purchase.
HOT ROOM ETIQUETTE:
Observe silence: no talking before - during or after the session in the classroom. In classes where loud music is playing before class you are welcome to chat to your neighbours
If you are a person who sweats a lot please bring extra towels from home to clean up after yourself. Place your towels directly in a bag after cleaning up your space, as to not drip everywhere.
Place your mat between the red lines, and make sure you do not put your mat directly in front of or behind another student.
Must exit the hot room within 5 minutes after each class.
In order to clean the classroom between sessions, we ask that you wait outside the room until directed by staff to enter, generally the room is ready 15 minutes before the class begins.
Leave your cell phone in a locker or at the front desk.
ENTERING/EXITING MIDTOWN YOGA
We open the doors 30 minutes before class starts, and close them 30 minutes after class ends. We thank you for your understanding as teachers have other jobs they must get to and we are not able to have the building open all day in most cases.
PARKING:
Please refrain from parking in the back in the spots labelled STAFF, we need these for our team members that work longer than 2 hours at a time and cannot for that reason park on the street. We have lots of parking in the village, if none in front the overflow parking is 2 blocks down at Argyle park.
PLEASE REVIEW ADMINISTRATION POLICIES:
CANCELATION/NO SHOW:
Strict class cancellation policy of 2 hours in advance applies. Late cancellation fee of $10.00 and a no show fee of $20.00. Your class will be returned to your card if you are a pass holder. If you need to cancel with less than 2 hours notice, please email the studio at midtownyogakw@gmail.com or phone us at 519-749-9888. You will not be able to cancel yourself. We of course understand emergencies and illnesses please reach out to us within 2 hours of the class start time to inform us why you were not able to attend the session (preferably before the class begins)
CREDIT CARD ON ACCOUNT:
We require a credit card on your account to ensure these fees will be taken care of in the event of cancellations and no shows. In addition having a card on file will help to limit your touch points.
SIGN IN:
You must sign in at the front desk before entering the hot room. Wait in line and give the front desk staff your name.
WAITLIST:
If a class is full, please add yourself to the waitlist. When a spot becomes available everyone on the waitlist gets an email and whoever signs up for the spot first gets it.
In order to stay up to date please follow us on Instagram @midtownyogakw and Facebook @midtownyogakw
​Excited to have you at your happy place,
Rebecca and the MYKW team
